We frequently run into the problem of the data entry person enters a book into the database and the card catalog immediately shows it as "in". The book has several more steps before it will be put on the shelf, so the patrons and/or workers cannot locate it. We just started putting its location in Processing Area and are educating our workers to look in the location code before telling someone they can't find it. However I have to remember to take it out of the Processing
Area in the computer and change it to Main Library. Does anyone else have a problem with this and how do they solve it?
Replies
Thanks for everyone's suggestions. The problem is our processing area is across the hall and a library worker would not be able to leave the circulation desk to go and look for it. We will probably just put processing area on location and train our workers to look there when a patron is looking for a book. It is a bother to have to change the location whenever we put the book on the shelf, but I guess that is what we will do. The post it idea is good, but if all new books go through the same process, I am not sure if it is necessary. Also, I do hold some books back for people to choose memorials from, so they too are not available as soon as they are processed.
Again, thanks for your ideas. Any others would be appreciated.
We go by accession number and when it is a new number we know it is not available. You can also note on the card catalog that it is in process, but that means you must go back in and remove that notation when the book is processed and ready to go out. I think it is easy to just go by the number, but that is an individual decision of course.
Rita Kirkland
First Baptist Euless, Texas
At what point do you decide it is on the shelf and no longer a new number and how do you inform all of your workers?
Carol
I would just suggest that the workers look in the processing area if they don't find it on the shelf. If the patron doesn't find it, they are probably going to ask the workers anyway --- and WOW, if you have that many people using the catalog to look for new items, you have a rare church community!
Most of our people will just ask, "do you have that new book...." and, we'll either check the shelf or the processing area (and say, "it'll be ready in a few days; do you want me to hold it for you?" Sometimes, if I think it will be too long before it gets on the shelf, we check it out to them anyway...processed or not!)